Nh360 FasTag
Nh360 FasTag

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: January 15, 2025

About NH360 FASTag Solutions

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Corporate Office
6th Floor, Block C, Hanudev Infopark, Sf.No.558/2, Udayampalayam Main Rd, KR Puram, NavaIndia, Coimbatore, Tamil Nadu 641028
Registered Office
2nd Floor, Isha Towers, 222/4, New Scheme Rd, near KVB Bank, Pappanaickenpalayam, Coimbatore, Tamil Nadu 641037
info@nh360fastag.com
support@nh360fastagsolutions.com
+91-8667460935 / +91-8667460635

Quick Contact

If you have any questions about this privacy policy or our data practices, please contact us:

Information We Collect

We collect only what we need to deliver our services

Personal Information

Name, email, phone number, address

Full name
Email address
Phone number
Address

Service Information

FASTag-related details needed to provide services

Vehicle details
Issuer/bank
KYC status
Recharge info

Technical Data

Device information, browsing behavior, cookies

IP address
Browser type
Pages visited
Session duration

Communication Data

Customer service interactions, feedback

Support tickets
Emails
Phone interactions
Chat transcripts

How We Use Your Information

We use your information for specific, legitimate purposes

Service Delivery

To provide FASTag issuance, recharge assistance, KYC updates and related support.

KYC facilitation
Recharge help
Dispute support

Customer Support

To respond to queries, troubleshoot and improve service quality.

Issue resolution
Verification
Follow-ups

Improvement & Security

To analyze usage patterns, enhance services and maintain security.

Feature improvements
Fraud detection
Audit logs

Legal Compliance

To comply with applicable laws and regulatory requirements.

Tax compliance
Regulatory requests
Court orders

Data Security

We implement robust security measures to protect your information

Encryption

Data in transit is protected with SSL/TLS and stored securely with access controls.

Access Control

Only authorized personnel can access personal information, on a need-to-know basis.

Secure Storage

We maintain secure systems, backups and monitoring to protect your data.

Your Rights

You have certain rights regarding your personal information

Access Your Data

Request a copy of personal information we hold about you.

Correct Your Data

Request correction of inaccurate or incomplete information.

Delete Your Data

Request deletion of personal information subject to law.

Data Portability

Request transfer of your data to another provider.

Withdraw Consent

Opt out of marketing communications at any time.

Cookies & Tracking

We use essential cookies to enable core functionality, and analytics cookies (where permitted) to understand service usage. You can control cookies via your browser settings.

Questions About Privacy?

If you have any questions about this privacy policy or our data practices, we're here to help.

Email Us

info@nh360fastag.com | support@nh360fastagsolutions.com

Call Us

+91-8667460935 / +91-8667460635

Visit Us

Corporate: 6th Floor, Block C, Hanudev Infopark, Sf.No.558/2, Udayampalayam Main Rd, KR Puram, NavaIndia, Coimbatore, Tamil Nadu 641028
Registered: 2nd Floor, Isha Towers, 222/4, New Scheme Rd, near KVB Bank, Pappanaickenpalayam, Coimbatore, Tamil Nadu 641037