Question 1

What is FASTag?

Accepted Answer

FASTag is a reloadable prepaid tag that uses RFID technology for making toll payments directly from a prepaid or savings/current account linked to it. It is affixed on the vehicle's windscreen and enables automatic deduction of toll charges.

Question 2

Is FASTag mandatory in India?

Accepted Answer

Yes. As per NHAI mandate effective February 15, 2021, FASTag is mandatory for all four-wheelers in India. Vehicles without a valid FASTag are charged double the applicable toll fee.

Question 3

How much does FASTag cost?

Accepted Answer

The total amount is ₹450, which includes: ₹100 issuance fee, ₹200 refundable security deposit, and ₹150 initial recharge loaded as usable toll balance.

Question 4

What documents are required to get a FASTag?

Accepted Answer

You need: Vehicle Registration Certificate (RC), Owner's photo ID proof (Aadhaar or Driving Licence), Owner's PAN Card (for some banks), and a registered mobile number for OTP verification.

Question 5

How do I recharge my FASTag?

Accepted Answer

You can recharge via net banking, UPI apps (Google Pay, PhonePe, Paytm), NETC FASTag portal, bank's official app, or NHAI's My FASTag app. Recharge is credited instantly.

Question 6

Does FASTag work at all toll plazas in India?

Accepted Answer

Yes. FASTag works at all NHAI-operated national highway toll plazas across India and is increasingly accepted at state highway toll plazas and parking facilities.

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